Cancellation Policy | Rescheduling Policy

Cancellation Policy | Rescheduling Policy2019-01-11T09:46:09+00:00

Cancellation Policy

Sorry, but course size is limited and we often turn students away.  We are also required to maintain specific student/instructor ratios per the American Heart Association.

  • Cancellations greater than 5 business days are eligible for a refund minus a $15.00 administrative fee.
  • 3- 5 business days before the course are eligible for a refund minus a $20.00 administrative fee.
  • If cancellations are received less than 3 business days before the course, the entire fee will be forfeited.
  • Participants who do not show up to class will forfeit their entire course fee.

Rescheduling Policy

  • Rescheduling to another course may be done with at least 5 business days’ notice with no fee.
  • Rescheduling between 3-5 business days prior to the course will incur a $20.00 administrative fee.
  • Rescheduling 2 business days or less before the course will incur a $30.00 administrative fee.

Affiliate Training Site

The American Heart Association strongly promotes knowledge and proficiency in BLS, ACLS, & PALS & has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the American Heart Association. Any fees charged for such a course, except for a portion of fees needed for AHA course material, do not represent income to the Association.